From time to time, BBQ Guru will release an update to its devices operating software called firmware. If a new firmware is released, then the next time your CyberQ Cloud turns on and connects to the internet in Infrastructure mode, it will be notified there is a firmware update. On the LCD screen of your device, there will be a notification that a firmware update is available. There are two types of firmware upgrades: optional and critical updates. We always recommend upgrading to the most recent firmware version even if it is optional. Using the arrow keys on the device, you can select to install the update right away or to postpone it for a later time. If you choose to install the firmware, your CyberQ Cloud will download the new file update. Do not unplug your CyberQ Cloud in the process and do not disconnect it from its WiFi connection. After the files are downloaded, it will install the files. Once the files are installed, it will reboot with the update. You will then have the most up-to-date software on your device.
Currently, the most updated version of CyberQ Cloud is firmware version 4.08. CyberQ Cloud is no longer in production and is no longer being sold directly by BBQ Guru. There are no further updates being released on this product.
Please feel free to contact us if additional assistance is needed. We are available Monday through Friday from 9 am to 6 pm EST. We can be reached at 1(888) 223-6118 or our support desk at customerservice@thebbqguru.com.
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