Old charcoal or ash may be blocking holes in your fire grate and preventing air from flowing freely to the fire.
- Make sure you have cleaned out all of the old charcoal in the bottom of your cooker so that air can freely flow to the fire.
- Your FAN has a slide damper. Make sure that damper isn’t completely closed.
If you’re still experiencing issues the FAN might not be getting enough air to the fire.
- Make sure the FAN is plugged in tightly to the GURU and check to make sure it’s running, and air is coming out. If the FAN is plugged in securely and it’s not running while the CONTROL UNIT is cycling then the FAN is damaged or there is a problem with your CONTROL UNIT. Click here for warranty/return information.
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