Why does the pit temperature read “- - -”?

If the pit temperature probe reads as “- - -”, this typically means that there is a problem with the pit probe. 

Make sure the probe is firmly pushed all the way into the pit jack. Insert the pit probe into the food jack. If the food jack reads the pit probe as “- - -” also, then it is most likely that your probe is bad.

If the temperature is displayed correctly with the pit probe plugged into the food jack, then it is most likely that there is a problem with the control unit itself. Do not try to self-service any part of your BBQ Guru equipment. Click here for warranty/return information.

If the wire of the probe has small, hard, reddish bumps on the outside of the mesh, the pit probe has been melted by direct flame or exposure to high temperatures. You will need to purchase a replacement probe here.